Read through our FAQs to obtain an answer.

Below, you will find a list of our frequently asked questions (FAQ) on all services design and development processes. If you have any other questions or need advice, please call us today.

How do I place an order?

Firstly you identify the service(s) you wish to acquire, package or separate, while adding them to your cart. After that you will be required to select a discount deal, if applicable. Finally you click the checkout button.

After going through these steps, you will receive a confirmation email from our team.

How does the process work?

The process of working over a project is simple and hassle free. After receiving the details of the project from the client, our designers brainstorm over the idea while coming up with 4 – 5 initial concepts for the design. The initial concepts are then delivered to the client and feedback is obtained regarding the same. The next step involves incorporating the changes as highlighted by the client. Finally, final files for the design are delivered to the client in vector format.

How to obtain details from the cilent?

The details are obtained via a Creative Guide, designed by AllDigTech. The guide consists of simple questions that help our team understand the preferences of our clients.

How many revisions do I get?

We provide UNLIMITED revisions of the selected concept.

How long till I get my designs?

The initial concepts are provided within 48 business hours whereas; the final files are provided within 24 business hours.

In what formats are the final files provided?

Final files include all type of source and printable formats.

How do I communicate with AllDigTech?

Once the project has started, our Account Managers remain in continuous coordination with the client via call or email.

However; in case of any other query you can contact us through our contact page via filling out the form provided.

Do you do printing for your Clients?

Yes, Seeking top-quality printing products to promote your brand effectively? Visit our affiliated partner’s website specialized in Printing – colorpaper.co

When do I make the payment?

Advance payment will be made by the client. The client will have to select a relevant package and make the payment before the project begins.

What payment methods do you accept?

Payment made through either PayPal or Credit card will be accepted. Any other form of payment, be it in cash or through any other portal, will not be accepted.

Do you have refund policy?

Yes, in case if the client is not satisfied with the work, we grant them a refund. However; the refund is granted only if the reason for the same is genuine.

Are all the designs created in-house?

Yes, we do not outsource our work. All the graphic design work is done by our expert team of designers.

Is my information secure?

Our site ensures the safety of the information our clients provide to us. We are not in the process of selling our client’s information to any third party without their consent.

Will our work be displayed on the site?

 

 
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Will our work be displayed on the site?

Yes, we have the right to display the work, designed by us, on our site. However; the copyrights of the same will remain with the client.

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